ANNOUNCEMENT Complaint Submission Requirements

Status
Not open for further replies.

Ace Galante

Player
Staff member
Joined:
Jan 23, 2026
Messages:
7

Complaint Submission Requirements​

  • All complaints must be submitted within 48 hours of the incident.
  • Evidence must be uploaded exclusively to the following platforms:
    • Screenshots: imgur.com, imgbb.com.
    • Videos: youtube.com, streamable.com, or medal.tv.
  • Video evidence must not be cropped, edited, or otherwise altered. Recordings must be at least 1 minute long, unless the entire incident can be clearly understood in a shorter recording.
  • Complaints must be submitted by individuals directly involved in the incident. POV evidence must be recorded by the person involved in the situation.
  • Repeatedly posting topics of the same nature is not permitted.
  • Insulting other users or deliberately provoking them into responding with insults is strictly prohibited.

Grounds for Complaint Rejection​

The administration reserves the right to reject any complaint that fails to meet the following requirements:

  • Incorrect Format: The submission does not follow the required complaint format.
  • Insufficient or Altered Evidence: The evidence has been cropped, edited, or does not provide sufficient context to assess the incident.
  • Unapproved Hosting Platforms: The evidence is hosted on a platform not listed in the approved sources.
  • Late Submission: More than 48 hours have elapsed since the incident occurred.
  • Inappropriate Conduct: The complaint contains insults, disrespectful language, or otherwise inappropriate behaviour.
  • Lack of Direct Involvement: The complaint is submitted by an individual who was not directly involved in the incident, or the POV evidence was not recorded by a person involved in the situation.

​

​

 
Last edited:
Status
Not open for further replies.